Data Protection

Pk88 Privacy Policy — Our commitment to protecting your data

This Privacy Policy clearly explains how your personal data is collected, why it is used, and how securely it is stored at pk88. We believe protecting your privacy is our most important responsibility.

Last Updated: January 2026
About the Privacy Policy

This Privacy Policy governs the data management relationship between pk88 and its members. By using any pk88 service, you are considered to have agreed to this policy.

1Introduction

Pk88 is an online gaming and betting platform serving Bangladesh and international markets. We place the highest importance on our members' privacy. This Privacy Policy explains what data pk88 collects, why we collect it, and how it is used.

By creating an account, using our services, or browsing the pk88 website, you consent to the collection and processing of data as described in this Privacy Policy. We may update this policy at any time. Continued use of our services after any changes constitutes your acceptance of the revised policy.

For any questions about our Privacy Policy, please reach out to our support team. We're always here to help.

2Data Collection

Pk88 collects data in two main ways — what you provide directly, and what our systems record automatically. Full details are set out below.

Directly Provided Information:

  • Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Username & Password (encrypted)
  • Residential Address & Country
  • Copy of national ID, passport, or birth certificate (for KYC verification)
  • Payment details (mobile banking number, bank account information)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Browsing activity and session duration on the site
  • Gaming History & Transaction Records
  • Data Collected from Cookies & Similar Tracking Technologies

Important: pk88 never stores your full payment card number or PIN. All financial data is processed through secure payment gateways.

The table below summarizes the purposes for which data is collected:

Data Type Reason for Collection Mandatory?
Identity Information Account Registration & Verification Yes
Contact Information Notices & Support Yes
Identity Document KYC / Age Verification Yes
Payment Information Deposit / Withdrawal Yes
Browsing Data Site Improvement & Security Partial
Gaming History Responsible Gaming Monitoring Automatic
3Use of Data

Pk88 uses your data only for specific, defined purposes. We do not store information unnecessarily or use it for unrelated purposes. The main reasons we use your data are outlined below:

  • Account Management: To handle registration, login, password recovery, and account security.
  • Service Delivery: To operate gaming, betting, deposit, and withdrawal services.
  • Verification: To comply with age and identity verification (KYC) and anti-money laundering (AML) policies.
  • Contact: To send important account notices, promotions, and updates.
  • Customer Support: To resolve your complaints and inquiries.
  • Security Monitoring: To detect and prevent fraudulent activity.
  • Responsible Gaming: To identify problematic gaming patterns and provide support to members.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Legal Obligations: To meet regulatory requirements.

Pk88 does not sell your data to third-party advertisers. If you no longer wish to receive promotional emails, you can unsubscribe at any time through your account settings.

4Data Sharing

Pk88 does not sell or rent your personal data to third parties. However, data may be shared with specific third parties in the limited circumstances below:

  • Payment Processor: With secure payment gateways to process deposits and withdrawals.
  • Identity Verification Agency: With licensed verification agencies to complete the KYC process.
  • Game Provider: Minimum information required to operate the games.
  • Legal Authorities: When required by court order, regulatory demand, or legal obligation.
  • Business Transfer: Relevant data in the event of any acquisition or merger involving pk88.
Third-Party Agreements

All third parties with whom pk88 shares data are required to be bound by strict data protection agreements. They may not use your data for any purpose beyond what we have authorized.

For international data transfers, pk88 ensures that the recipient country has adequate data protection measures in place or that appropriate contractual safeguards apply.

5Data Protection

Pk88 protects your data using industry-standard security technology. Our security infrastructure is regularly audited by independent security experts.

  • SSL/TLS Encryption: All data transmitted to the website is protected with 256-bit SSL encryption.
  • Database Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): Optional 2FA is available for additional account security.
  • Firewall & IDS: Advanced firewall and intrusion detection systems are active around the clock.
  • Security Audit: Regular penetration testing and security assessments are conducted.
  • Staff Training: pk88 staff receive regular training on data privacy and security.

Warning: No system on the internet is 100% secure. Please never share your account password with anyone, and contact pk88 support immediately if you notice anything suspicious.

6Cookie Policy

Pk88 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

Cookie Type Purpose Duration
Essential Cookies Login Sessions & Security Deleted at end of session
Preference Cookies Remembering Language & Settings 1 Year
Analytics Cookies Traffic Analysis 2 Years
Marketing Cookies Relevant Advertising 90 Days

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

7Data Retention

Pk88 retains your data only for as long as necessary or legally required. Even after account closure, certain information may be kept for a defined period:

  • Transaction Records: A minimum of 5 years for legal and regulatory purposes.
  • KYC Documents: Up to 5 years after account closure.
  • Communication Records: Support tickets and chat logs are retained for 2 years.
  • Gaming Log: 1 year for dispute resolution purposes.

Once the retention period ends, data is securely deleted or anonymized so that it can no longer be used to identify you.

8Your Rights

As a pk88 member, you have clear rights over your personal data. We respect these rights and are here to help you exercise them:

Your Data Rights

Your Privacy Rights as a Member

Pk88 complies with international data protection standards and upholds the following rights for you.

Right of Access

You can request to know what data pk88 holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information. Keeping your details up to date helps us serve you better.

Right to Erasure

In certain situations, you may request that your data be deleted (unless a legal obligation requires its retention).

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Portability

You may request a copy of your data in a structured, machine-readable format.

Right to Object

You may object to the processing of your data for direct marketing or other specific purposes.

To exercise any of these rights, email pk88 support. We will respond within 30 business days.

9Minor Protection

Pk88 strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

A note to parents — if your child has accidentally created a pk88 account, please contact our support team immediately. We will act promptly.

Parental Controls: You can use parental control software on your device to prevent minors from accessing gaming sites. For more information, Responsible Gaming View the page.

10Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact pk88's data protection team. We're always here for you and will do our best to respond as quickly as possible.

  • Email: [email protected]
  • Response Time: Within 30 business days
  • Language: Bengali and English are both accepted for communication

If you believe your privacy rights have been violated and are not satisfied with pk88's response, you have the right to lodge a complaint with the relevant regulatory authority.

Why Trust pk88

Pk88's Commitment to Data Protection

We protect your privacy not just in words, but in practice. The features below are proof of that commitment.

Military-Grade Encryption

Every piece of data at pk88 is secured with 256-bit SSL encryption — the same level of protection used by banking systems. Encryption is active for both data in transit and data at rest.

KYC & Identity Verification

The KYC process is handled by licensed third-party verification agencies. This protects your account from fraud and ensures a secure environment.

No Sale of Personal Data

Pk88 never sells your personal data to third parties. Your privacy is not a commercial product — it is the core principle of our policy.

Full Data Control

You can view, correct, or delete your data at any time. You have full control over your own information.

Regular Security Audits

Regular penetration testing and security assessments are conducted by independent security specialists to keep our systems consistently up to date.

Fast Support Response

Pk88's support team responds to all privacy-related requests within 30 business days. Urgent matters are handled more promptly.

General Inquiries

Privacy Policy FAQs

No, pk88 never sells or rents your personal data to third parties. Limited data is shared only with specific partners necessary for service delivery (such as payment processors), and they are bound by strict confidentiality agreements.

Retention periods vary by data type. Transaction records and KYC documents are kept for up to 5 years as required by law. Gaming logs are retained for 1 year and support communications for 2 years. Once the retention period expires, data is securely deleted.

Yes, under certain circumstances you may request that your data be deleted. However, where legal or regulatory obligations apply, the data must be retained for the required period. To submit a deletion request, email [email protected].

Disabling essential cookies will prevent login sessions and certain core features from working. Disabling preference or marketing cookies will not affect core site functionality — it will only reduce the level of personalized experience.

A change to the "Last Updated" date at the top of this page indicates that the policy has been revised. For significant changes, a separate notice will be sent to your registered email address. We recommend checking this page regularly.
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